Delivery charges for orders from the Online Shop?
- Charges will be paid by the customer after the product is ready and before it is shipped. To do this, one of our staff will be able to contact you.
How long will delivery take?
- If the product is in stock, the shipment will be immediate, otherwise it will take from 8 to 12 weeks, depending on the complexity of the product.
How long do I have to return an order?
- The customer will have 3 weeks to return an order if this order doesn't meet the requirements previously agreed.
How is the recipient reimbursed?
- The money will be reimbursed back to the card used to make the purchase.
Will I receive the same product that I see in the picture?
- Yes, the product will be delivered according to the client's specifications.
Can the country receiving the shipment be different than the country of purchase?
- Yes, it can be different.
What exactly happens after ordering?
- Upon receiving a purchase order, if the product is in stock, we ship immediately, otherwise we start production according to the specifics of the order.
What information do we collect?
- We collect information from you when you register on our site, place an order or fill out a form. You may be asked to enter your name, e-mail address, company, cell phone number or mailing address. You may, however, visit our site anonymously.
What do we use your information for?
- Any information we collect from you may be used for promotions, surveys, or other site features with the primary goal of personalizing your experience and improving our customer service.
How do we protect your information?
- We offer the use of a secure server . All confidential information provided is transmitted via Secure Socket Layer (SSL) technology.
Do we use cookies?
- Yes, we use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and keep track of advertisements.